Job Description

Job Description

Job Description

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Position Summary:  

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Bartender position mixes and serves alcohol and other beverages based on guest requests. The Bartender demonstrates knowledge and ability in the art of mixology - it's the combination of the "show" and the "drink" that brings guests back. The Bartender is responsible for exceeding guests' expectations by providing friendly and caring service!

Schedule/Hours:

Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.

Position Responsibilities may include, but not limited to:   

• Bring your 'A' Game every day.
• Greet guests with a warm invite and sincere smile.
• Prepare and serve beverages according to recipes and instructions
• Stock/restock appropriate bar areas with alcohol, glassware, ice, garnishes, and supplies.
• Follow all steps of service to effectively service a full bar top, cocktail station, and dining area.
• Anticipate guests needs and show attentiveness to ensure overall guest experience exceeds expectations
• Understand and follow food allergy procedures and special orders/restrictions
• Safely and effectively transport food and beverage.
• Keep areas tidy and comply with all safety and sanitation guidelines and procedures
• Give direction to barbacks and be a team player
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Required Skills and Experience: 

• Must be 21+ years of age to apply
• Prior craft cocktail experience in high volume restaurant or bar
• Strong level of emotional intelligence and overall self-awareness.
• Must obtain required licenses and certifications per state and/or local requirements
• Ability to multitask calmly and effectively in a busy environment.
• Safely and effectively communicate in order to perform and follow job requirements

Physical Requirements:

• Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
• Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.

We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:

• Competitive pay
• Health/dental/vision coverage
• 401(k) matching
• Life Insurance
• PTO
• Associate discounts - FREE mini golf and 50% off meals

Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.

This role is paid a base wage plus tips. Total hourly rate cannot be guaranteed. The advertised pay is an estimate and may vary based on schedule & availability.

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

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